We're Here to Help
24/7 Support for Your Journey
From your first application to your last day with us, our dedicated support team ensures you never feel alone on your remote work adventure.
How We Support You
24/7 Emergency Support
Medical emergencies, travel issues, or urgent problems? Our emergency support line is always available when you need us most.
Relocation Assistance
Moving to a new country every 3 months? We handle housing, local orientation, and settling-in support to make each transition smooth.
Work Support
Job placement, employer relations, and workplace issues. We're your advocate in ensuring your remote work experience is positive.
Legal & Compliance
Visa requirements, tax guidance, and legal compliance. We keep you informed and compliant across all European destinations.
Personal Wellbeing
Homesickness, cultural adjustment, or personal challenges. Our support extends beyond logistics to your mental and emotional wellbeing.
Technical Support
Internet issues, workspace setup, or tech problems affecting your work. We ensure you stay connected and productive.
Our Response Commitment
- Emergency situations: Immediate response (24/7)
- Urgent matters: Within 2 hours during business hours
- General inquiries: Within 24 hours
- Complex issues: Within 48 hours with regular updates
- Weekend support: Emergency line available, regular support Monday morning
Help Us Improve
Your feedback helps us provide better support for everyone. Let us know how we're doing and what we can improve.
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