Terms of Service
These terms govern your use of The Sun Shift services. Please read them carefully.
1. Acceptance of Terms
By accessing or using The Sun Shift services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
These terms apply to all users of our services, including Freedom Seekers (remote workers) and Partner Companies (employers).
2. Description of Services
The Sun Shift provides:
- Remote job placement and matching services
- Accommodation and travel logistics support
- 3-month rotation programs across European destinations
- Community platform and networking opportunities
- Ongoing support and assistance throughout your journey
- Legal and compliance guidance for international remote work
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
3. User Eligibility and Registration
Eligibility Requirements
- You must be at least 18 years old
- You must have legal authorization to work remotely
- You must provide accurate and complete information
- You must comply with all applicable laws and regulations
Account Registration
You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your login credentials secure and confidential
- Notify us immediately of any unauthorized access
4. User Responsibilities
For Freedom Seekers
- Maintain professional conduct and work performance
- Comply with employer requirements and expectations
- Respect accommodation rules and local laws
- Participate constructively in the community
- Provide timely updates on your status and needs
For Partner Companies
- Provide clear job descriptions and expectations
- Honor employment agreements and compensation
- Support remote work arrangements as agreed
- Comply with applicable employment laws
- Treat all participants with respect and professionalism
5. Payment Terms
Service Fees
- Program fees are clearly outlined in your service agreement
- Payment is required before service commencement
- Fees are non-refundable except as specified in our refund policy
- Additional services may incur separate charges
Payment Processing
- We use secure third-party payment processors
- You authorize us to charge your payment method
- You're responsible for all charges including taxes
- Failed payments may result in service suspension
6. Cancellation and Refunds
Cancellation Policy
- You may cancel your participation with 30 days written notice
- Early cancellation may incur penalties or fees
- We may terminate services for breach of these terms
- Termination doesn't relieve payment obligations
Refund Policy
- Refunds are evaluated on a case-by-case basis
- No refunds for services already provided
- Emergency situations may qualify for partial refunds
- Processing fees are non-refundable
7. Intellectual Property
All content, trademarks, and intellectual property on our platform belong to The Sun Shift or our licensors. You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks or branding without authorization
- Reverse engineer or attempt to access our source code
- Create derivative works based on our services
You retain ownership of content you submit, but grant us license to use it for service provision.
8. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy, which is incorporated by reference, explains:
- What information we collect and why
- How we use and protect your information
- Your rights regarding your personal data
- How to contact us about privacy concerns
Please review our Privacy Policy for detailed information.
9. Limitation of Liability
To the maximum extent permitted by law:
- We provide services "as is" without warranties
- We're not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the fees you paid in the past 12 months
- We're not responsible for third-party actions or services
- You assume risks associated with travel and remote work
Some jurisdictions don't allow liability limitations, so these may not apply to you.
10. Indemnification
You agree to indemnify and hold harmless The Sun Shift from claims arising from:
- Your violation of these terms
- Your violation of applicable laws
- Your negligent or wrongful conduct
- Your violation of third-party rights
- Content you submit to our platform
11. Dispute Resolution
Governing Law
These terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.
Dispute Resolution Process
- First, contact us to resolve the issue informally
- If unresolved, disputes will be settled through binding arbitration
- Arbitration will be conducted in [Your City, Country]
- You waive the right to class action lawsuits
12. Changes to Terms
We may update these terms from time to time. We will:
- Post updated terms on our website
- Notify you of material changes via email
- Provide reasonable notice before changes take effect
- Allow you to cancel if you don't agree to changes
Your continued use constitutes acceptance of updated terms.
13. Contact Information
For questions about these Terms of Service, contact us:
Email: legal@thesunshift.com
Phone: +971 56 950 4522